Mini Poll Results

Return To Sender?

Do you consider yourself a "returner"?
  • 3%
    Yes
  • 59%
    Sometimes
  • 28%
    Probably not. Returning things makes me uncomfortable.
  • 11%
    Definitely not. If I can't keep it forever, I won't buy it. #HoarderLife
Have you ever had buyer's remorse?
  • 1%
    Yes, often. That's why I return things
  • 66%
    Occasionally
  • 31%
    Only if it doesn't fit
  • 2%
    NEVER
Have you ever attempted to return something and were refused?
  • 6%
    Yes and it was unfair and against the return policy to deny me
  • 14%
    Yes but they gave me store credit--which I will never use
  • 3%
    Yes, but only because the item was visibly used/worn
  • 20%
    No, I only shop at stores, like Nordstrom, that take things back
  • 9%
    No, I never return anything
  • 48%
    No
Are you more likely to shop at a place with a clearly stated, generous return policy?
  • 61%
    Yes
  • 39%
    No
Do you think it is generally easier to return an item at a locally owned story or at a national chain store?
  • 9%
    Easier at a locally owned store
  • 36%
    Easier at a national chain store
  • 56%
    About the same
Which of the following choices best describes your own attitude about returning items you've bought?
  • 76%
    If the item is in perfect condition, with tags attached, with the receipt, within a few days of purchase.
  • 9%
    If the item is in OK condition, with tags present but not attached, within a few months of purchase.
  • 1%
    If the item was only used/worn a few times, receipt is lost, but tags are present and it has been within a year.
  • 8%
    If the item breaks at any time.
  • 6%
    If depends on the retailer. Nordstrom
Which of the following items would you absolutely never return?
  • 4%
    Clothing, new
  • 67%
    Clothing, worn
  • 3%
    Electronics
  • 22%
    Food, nonperishable
  • 52%
    Food, perishable
  • 42%
    Makeup or personal care items
  • 7%
    Jewelry
  • 53%
    Intimates
  • 17%
    Cars
What is the least expensive item you would take the trouble to return?
  • 7%
    Less than a dollar
  • 21%
    $1 to $4.99
  • 30%
    $5 to $9.99
  • 24%
    $10 to $19.99
  • 9%
    $20 to $49.99
  • 5%
    $50 to $99.99
  • 3%
    $100 or higher
When was the last time you sent back a meal or a beverage in a restaurant?
  • 1%
    Today
  • 2%
    Past week
  • 3%
    Past month
  • 17%
    Past year
  • 54%
    Not very recently
  • 22%
    Never
Have you ever voted in a recall or re-vote election?
  • 27%
    Yes
  • 56%
    No
  • 17%
    No, but I have wanted to